How Retail, Mobile and the Web are Intersecting at the Point of Sale

How-Retail,-Mobile-and-the-Web-are-Intersecting-at-the-Point-of-SaleIn “the good old days” a business had one point of contact, the store front. Businesses could grow and rent new space elsewhere in a city, but the storefront was the prime point of contact. In those days, an electronic POS system was not the same kind of necessity it is today. Part of the reason for the shift has to do with people’s buying habits.

Over time, and with the help of the Web, the brick and mortar storefront went from being the point of contact to just one of many potential ways to get a customer to purchase something. Comparison shopping online turned into a fully fledged ecommerce industry seemingly overnight, and retail businesses need POS systems to accommodate the increase in electronic transactions.

Modern POS systems run on either Windows or Linux, so they are far more advanced than the systems of yesterday. New systems, for instance, handle order processing. As businesses transition to the always open storefront the Internet provides, it’s more important than ever to have a reliable method of moving stock from the warehouse to the customer.

The always-on demand also means that it’s more important for POS systems to remain responsive. Any downtime with these systems hurts businesses, so there must be local processing power and storage available at all times. The good news is that all of this new technology is costing businesses a lot less today than it did during the time when McDonalds first popularized showing orders on a screen.

Bio: Firoz Patel is an expert in the field of payment processing, and the technology that makes online payments possible. Formally the CEO of AlertPay Inc., Firoz Patel currently oversees development of the Payza platform.